Cancellation Policy
I am committed to providing all of my students with exceptional service. When a student cancels without giving enough notice, it prevents another student from being able to get a lesson. Please call me at (240)587-7996 at least 24 hours in advance of your scheduled lesson to notify me of any changes or cancellations. If you cancel within the 24 hours before your scheduled lesson, you may be charged the full cost of the lesson. I may be willing to waive the late cancel fee for legitimate emergencies as long as you make the effort to notify me as soon as possible. If prior notice is not given and you do not show up for your lesson, you will be charged the full cost of the lesson.
Payment Policy
Payment is due at the time of the lesson or before the lesson occurs. Payment accepted: cash, credit or check made out to "Heart of Riding".
Privacy Policy
This policy discloses the privacy practices for www.HeartOfRiding.com which apply solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
I am the sole owner of the information collected on this site. I only have access to/collect information that you voluntarily give me via email or other direct contact from you. I will not sell or rent this information to anyone.
I will use your information to respond to you, regarding the reason you contacted me. I will not share your information with any third party outside of my organization, other than as necessary to fulfill your request.
Unless you ask me not to, I may contact you via email in the future to tell you about events or new services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from me at any time. You can do the following at any time by contacting me via the email address or phone number given on my website:
• See what data I have about you, if any.
• Change/correct any data I have about you.
• Have me delete any data I have about you.
• Express any concern you have about my use of your data.
Security
I take precautions to protect your information. When you submit sensitive information via this website, your information is protected both online and offline.
Wherever I collect sensitive information (such as credit card data), that information is encrypted and transmitted to me in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While I use encryption to protect sensitive information transmitted online, I also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which I store personally identifiable information are kept in a secure environment.
Updates
My Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that I am not abiding by this privacy policy, you should contact me immediately via telephone at (240)-587-7996 or via email at emily@heartofriding.com.
Thanks!
Emily Petrichor